Privacy Policy

In BAXES we take the privacy of your personal data very seriously and we take measures in order to fully comply with the GDPR. We make every effort to carefully store and process the information you share with us, with your consent. In this privacy notice we inform you who we are, how we use your private information and why, as well as the rights that you have regarding this data. Personal data or personal information is any information that is collected and recorded in a way that may directly or indirectly identify you as a person, eg. your name and surname, your email, your phone number etc. We never collect your personal data without your consent.

About Us

BAXES is family-owned tavern in Krousonas, Greece, operating for many years.

Address: Krousonas 700 01, Crete

Contact:

Email: baxesthecretanexperience55@yahoo.com

Tel: (+30) 6982061378

What personal information do we collect?

The only personal data which we collect are:

Contact details: name, surname, email, phone number.

Arrival information: date of arrival.

Health information: e.g. allergies, diet etc.

Cookies

Cookie is a small piece of data sent from a website and stored on your computer, mobile or other device by your web browser while you are browsing. Cookies can remember the user’s browsing activity like page visited, time spend on a website, login data etc. Our website use both session and persistent cookies. Session cookies are temporary and exist only while you navigate our website. Browsers normally delete session cookies when you close the browser used to visit our website. Persistent cookies do not have an expiration date and remain on your device.

We use third-party cookies or “pixels” from third-party service providers like Google tools (Google Analytics, Google Adwords) Facebook, Twitter or other social networks. Third-party service providers have the access to information on our website. This information is not considered as personal data and cannot identify you as a person.

We use cookies for:

  1. Statistics: regarding the number of users that visited our website, time spend on the website, location of the user. We use Google Analytics tool for our statistics.
  2. Advertisement: cookies can assist us and third-party services to provide a relevant advertisement. We use re-targeting and re-marketing tools for advertising, provided by Google, Facebook, Twitter or other social networks.

At any time you can switch off cookies on your browser. Please refer to your browser’s “help” section to see how to do that. You can also see information regarding use of cookies at: https://policies.google.com/technologies/cookies?hl=en

When do we collect personal information?

We collect personal information during:

  1. Reservation. When you preside to reservation of an event, lesson or table via email. 
  2. Payment. We will ask you to provide us sensitive information like credit card number, cc expiration date, ccv code, VAT number and any other information required by the law.
  3. Use of other services. We will ask you to provide personal information and sensitive information in order to arrange a variety of services (e.g. transfers, dining arrangements, etc.)
  4. Marketing Purposes. If you like to participate in our offers or loyalty programs, as well as surveys, we might ask you to provide your personal data.
  5. Wifi connection.

Why do we collect personal information?

We collect personal, as well as sensitive information in order to provide our services. We also collect information due to the legislation.

 

We never collect any data from our customers for reasons that don’t comply with GDPR legislation or to harm your well-being.

How long do we keep your data?

After giving us your consent, we will store and use your personal information, but for no longer than it’s needed to comply with its purpose. This means that we will delete e.g. your email and name.

With your consent, we might use your information such as name, surname and email to send you promotional information until you unsubscribe.

Sharing your personal data.

We never share ANY of your information with unknown third-party entities.

However we might share your information with:

Business partners. Our trusted business partners such as transfer companies, car rentals, etc. might ask us your name, surname and email in order for us to book their services on your behalf.

Service providers. We may share your information with reliable third-party service providers such as banks, mail service companies, law firms.

Other third-parties. We will share your information if we will be obligated by law with regulators, law enforcement etc.

Your “right to be forgotten”

We are obligated by law to erase your personal information, if you ask us to do so. We are also obligated to inform you what information we hold about you if you ask us. If the information is inaccurate, you can ask us to correct it. You can ask us at any time to stop sending you promotional newsletters, by sending us an email, or by unsubscribing using the link or button placed in every promotional email. You can also contact us by phone.

Updates

Our privacy policy might be updated. Please visit our privacy policy in order to be informed regarding any changes that might occur. Make sure to be familiar with our privacy policy before making a reservation. By using our services you agree with the terms presented to you.

Questions

If you have any question regarding how we use your personal data, please don’t hesitate to contact us.